We’re here to help

Emergency After Hours

Click the links below to view Phebra’s emergency contact procedure:

• Urgent Medical Information

  For urgent Medical Information or Pharmacovigilance:

  ×

  medical@phebra.com

  Call 1800 720 020 or +61 (0) 2 9420 9199

  At the prompt, dial 5 and this will divert to a mobile phone. Please leave a message which includes your name, institution, and a return contact number. A company representative will contact you shortly afterwards.

• Urgent Customer Service Inquiry

  For an urgent Customer Service inquiry:

  ×

  Call 1800 720 020 or +61 (0) 2 9420 9199

  At the prompt, dial 6 for Customer Service. This will divert to a mobile phone. Please leave a message which includes your name, institution, and a return contact number. A company representative will contact you shortly afterwards.

• Emergency Supply of a Phebra Product

  For an emergency supply of a Phebra product:

  ×

  Call 1800 720 020

  At the prompt, dial 7 and this will divert to a mobile phone. Please leave a message which includes your name, institution, and a return contact number. A company representative will contact you shortly afterwards.

• Adverse Event Reporting

  To Report an Adverse Event

  ×

  pharmacovigilance@phebra.com

  Call 1800 720 020 or +61 (0) 2 9420 9199

  At the prompt, dial 5 and this will divert to a mobile phone. Please leave a message which includes your name, institution, and a return contact number. A company representative will contact you shortly afterwards.